Last updated: 10/4/2026

1. Marketplace Returns

Because Lapidary Gear is a marketplace, return policies may vary by seller. Please check the specific return policy on the listing page before making a purchase.

2. Damaged or Significantly Not As Described

If an item arrives damaged or is significantly not as described, you are protected by the Lapidary Gear Guarantee. You must contact support within 3 days of delivery.

3. How to Request a Refund

To initiate a return or refund, navigate to your Orders page, select the order, and click "Request Refund". You will need to provide a reason and photo evidence if applicable.